Digital Shift Handover
Clear Digital Shift Handover as a Driver for Improving Production Performance
Clear Digital Shift Transfer as a Driver for Improving Production Performance
Customer interview
“Digitalization of shift transfer keeps the message clear and reduces the risk of errors.”
What do Shift Handover, Dashboards with KPIs (Key Performance Indicators), Morning Meeting and Digitalization have to do with each other?
Everything! This is evident from this interview with a manufacturer who continuously collects all information about the production process in the HAI Data Platform. They are “on top of the ball” and involve operators daily in the pursuit of optimal performance in production.
This is evident from this interview with the Production Manager. He explains that they also included their Shift Handover in the HAI Data Platform a few months ago, and how they reap the benefits of this every day.

Shift handover: on paper, in Excel, or custom software?
Factories that work in shifts have to deal with the transfer of work from the current team to the team that is taking over the work from them. In this, they discuss the production order that is currently running, whether the production line is running well and other details. In practice, this transfer is often also recorded on paper, in Excel or Word, and sometimes even in a specially developed software system. Until recently, the latter was the case at this manufacturer: a custom system that was technically outdated and could therefore no longer be used.
From manual recording to automatic reporting & flexibly adaptable
“All of our production and quality data is stored in the HAI Data Platform,” says the Production Manager. That gave them the idea to also include the Shift Transfer in there. And that developed into a “killing many birds with one stone” project in which a significant portion of the information is now reported automatically, and supplemented with manually entered information such as declarations and performed checks. That saves a lot of time and reduces the chance of errors. He also finds it very pleasant that he can make adjustments to the layout and content of the report himself without the help of an IT specialist.

Continuous Improvement
The new system saves time in Production and provides important management information that can be used to initiate the desired corrective actions immediately. The Morning Meeting is tightly directed in this way and provides an excellent basis for determining actions, for example in relation to malfunctions, or adjusting the planning if the volume deviates. This also results in actions that are focused on Improvement projects. In this way, the new Shift Transfer helps to automatically make Continuous Improvement part of the daily operation.
Shift handover per department and for the entire factory
“We have chosen to work with Shift Transfer on two levels,” says the Production Manager. The first level concerns the transfer per department, for example Pre-processing, Main Process, and Packaging. The operators record the checks performed, any special features and the nature of malfunctions and the actions they have taken in response.
“We also work with a Shift Transfer for the entire factory. In this, the KPIs of all departments are automatically generated together in one overview.” This is possible because all relevant information is already available in the HAI Data Platform: information about production orders and batch numbers, from process control, but also from scales, packaging lines and all quality measurements. And let’s not forget: all manually entered checks and measurements. In this way, everything comes together in the Shift Report: about Safety, Quality, Critical process parameters, Produced and Processed quantities, Waste water and Malfunctions. This is manually supplemented with any special features. This report is then automatically sent to all parties involved.
Let yourself be inspired
Interested in more best practices of smart use of factory data, in the Food, Chemical and pharmaceutical Industry?
Get inspired by successes of others when it comes to software to facilitating a data-driven approach, a digital factory with A.I., OEE, quality, positive release, golden batch, CIP-cleaning, operator support, factory data anaytics, in-line measurements, production & technology dashboards… and much more.
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